*Free diagnostic when you agree to complete required service at the price quoted. If you decline quoted service a $29.95 service fee plus pickup and return shipping fees may apply. $95 flat labor rate excludes data services and parts and applies for national mail-in orders only and applies per repair item; labor rate may be higher for laptops requiring multiple component or software repairs. Turnaround time reflect time in shop and exclude time in transit and depend on availability of parts. If required parts are not in stock, turnaround time will start when parts become available. Free pickup shipping only if you send us your laptop within 30 days, otherwise a $29 shipping and order processing fee will apply. Return shipping not included.